Diligent Placement
Our property managers accept calls and inquiries regarding your home. They arrange appointments and coordinate showings of your property. We have an impressive track record in placing quality residents. We attribute this success to our extensive marketing efforts, screening process and commitment to exceptional service. We believe the most important part of professional property management is finding a quality resident for your home. Our marketing program is the best in Greenville.
Promotion efforts include media advertising, rental brochures, signs, flyers and our website. Available homes are showcased online at over 40 real estate websites, including the Greenville MLS. We receive many inquiries by email and our website.
Overview of Marketing Resources
- Online Classified Ads
- Virtual Tours
- Office Open Mon-Fri
- Works with Relocation Offices
- National Web Sites
- Competitive rents
- Broker Referrals
- Listings in Greenville MLS
- Full-time Leasing Agents
- Chamber of Commerce
- Better Business Bureau
- Our Website & e-mail
- Professional Yard Signs
- Showing Evenings & Weekends by Appt
- Greenville Visitors Center
- State & County Housing Offices
After a potential resident is located we conduct an extensive screening process. This process includes credit reports, reference checks and personal interviews. After acceptance, we complete negotiations, execute contracts, process documents and install the resident in the home.
Overview of Resident Screening
- Investigate Credit
- Check References
- Pre-Lease Interviews
- Move-in Inspection Documentation
- Verify Employment & income
- Important Information Provided to Resident
- Security Deposits & Pet Fees
- Check out Rental History
- Negotiate best Lease Terms
- Time tested Leases
- Strong Documentation
Professional Management
We collect rents, deal with resident issues, periodically inspect the property and personally supervise the home. As managers, we provide an “arms length” relationship between owner and resident. By maintaining excellent relations with our residents and diligently caring for your property, we avoid most potential problems. Residents are informed of their responsibilities regarding your property and their contracts.
We will quickly and professionally settle any problems that may arise, with our clients’ interest in mind. If there is a problem, whether it is collecting rents or settling resident disputes, we will handle the situation appropriately. We are knowledgeable in the South Carolina Landlord Tenant Act and all the legal and contractual relationships involved in renting property. If necessary, we are prepared to make a court appearance. We utilize quality control procedures and proven business practices in the management of your home. In addition to the routine management of your home we are on call 24 hours a day 365 days a year.
Overview of Managing the Property
- Collect all Rents
- Late Notices
- Renovation Work
- Early Terminations
- Monthly Accounting
- Resident Newsletters
- 24-Hour Emergency Line
- Bounced Checks
- Routine Maintenance
- Unauthorized Pets
- All Charges Verified
- Regular Inspections
- Move-Out Inspections
- Evictions
- Neighbor Complaints
- Owner Newsletters
QUALITY MAINTENANCE: Property managers supervise maintenance. We employ only the most skilled and reliable maintenance personnel. Property managers normally supervise necessary home maintenance. The actual maintenance expenses for the home are the responsibility of the homeowner. Every effort is made to control maintenance costs while maintaining the integrity and value of the property. Problem reports are verified to eliminate unnecessary service calls. Maintenance that is the resident’s responsibility or fault is billed to the resident. All maintenance contractors are properly licensed, bonded and insured. Our staff oversees that maintenance and contractors are not paid until all work is satisfactorily completed.
REAL TIME FINANCIAL REPORTING: Flagship Property Management provides real time web access and monthly statements via email for your rental income and expenses. We can handle all your accounting and payment requirements. Income checks and property statements are processed at the end of the month. Proceeds are directly deposited electronically each month. A complete statement of your property account and an income statement are provided via email each month. Account history is stored on-line. We can quickly search your records on request. At the end of the year, we can assist you in preparing a complete package for your tax preparer. Periodically, we send information on the status of your home and the real estate market.
Other Services
- Licensed, Bonded & Insured
- In House Maintenance
- Property Management Staff
- Other support staff
- Latest Technology
- Monthly Operating Statements
MANAGEMENT FEES AND OTHER CHARGES: Property management is a very competitive business. Some property managers only offer a standard management service while others offer a range of services. There are different ways property managers can charge for services. When interviewing property managers, it is important to ask what services are optional or available. Be sure to understand all possible charges other than a percentage of the rent. Fees and charges should be addressed completely in the property management agreement. Examples of common charges for a standard management service are: flat percentage of rent or a percentage of rent plus fees for individual services. Examples of possible other fees are placement fees for locating a resident and/or charges for advertising, referral fees, lease renewals, fee for closing an account, and miscellaneous administrative expenses.
RATE SCHEDULE: Our fees are very competitive and are based on our years of experience in providing a premium service to our clients. Fees for services are usually computed as a percentage of the rent, a flat fee, or a combination of both. The client controls the level and type of services. Services range from our full turn-key property management package or a combination of standard management and other services. We would be happy to meet with you and design a management package that fits your needs.